Compassion Fatigue In-Service


The work we do has an impact on our lives, both professional and personal. Compassion fatigue can result from either a one-time exposure to a vicarious traumatic event or from cumulative exposure to grief and trauma. Compassion fatigue manifests at the behavioral, physical, and emotional levels with different symptoms for different individuals. This in-service helps you and your staff develop an awareness of the symptoms and create options for minimizing the effect of the difficult work we do.

“The expectation that we can be immersed in suffering and loss daily and not be touched by it is as unrealistic as expecting to be able to walk through water without getting wet.”  Remen, 1996

This in-service:

  • Can be virtual or in-person with social distancing
  • Is presented as a complimentary service of Southern Eye Bank
  • Has previously been approved for continuing education credits (CEUs) from various state and national organizations, including:
    • American Board of Medicolegal Death Investigators (Coroners)
    • Louisiana State Board of Embalmers and Funeral Directors
    • Louisiana Counseling Association for Licensed Professional Counselors

Contact Joy Fragola for more information or to schedule an in-service for your group:

The session is led by Joy Fragola, a member of our team for more than 15 years:

Souhtern Eye Bank's Professional Outreach DirectorAs the Professional Outreach Director for Southern Eye Bank since 2005, Joy is focused on relationship-building and community and professional education concerning organ, tissue, and eye donation. One aspect of her position is to develop partnerships with hospitals, coroners, hospices, funeral homes, and other community organizations to facilitate donation. The second focus of her work is managing and training the Donor Coordinators for SEB. In this position, Joy works closely with staff who deal with grieving families daily. It is through her experience with so many organizations dealing with crisis, grief, and trauma, that Joy recognized the need for education to help individuals become aware of the personal impact of their work.

Joy has also been an independent business consultant providing coaching and leadership development since 1999, working with national corporations and individuals to develop strategies for success.  By focusing on personal development and enhancing business skills through a strength-based approach, Joy creates opportunities for training and learning to flourish.

With a master’s degree in Psychology, Joy also taught at the University of Louisiana at Lafayette and continues to enjoy teaching through her role at Southern Eye Bank and the various in-services she delivers.

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